Usher/Ticket Taker
Job
Summary:
Responsibilities:
o Deliver exemplary customer service with friendly & warm interaction to maintain customer loyaltyo Scan barcodes on tickets upon guest entryo Assist guests with ticketing issues and finding seat locationso Directing guests to areas of interesto Gaining knowledge of all venue maps, seating charts and venue policies to appropriately answer questions asked by guests.
o Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.
o Refer unresolved customer grievances to designated departments for further investigationo Assist with their work space trash pick-up at conclusion of evento Other tasks as assigned by the Guest Services Managero Work in an outdoor environment in a variety of weather spring/summer weather conditions
Qualifications:
o High School Diploma or equivalent preferredo Have a Customer Service attitude and creative problem solving skillso Acute sense of judgment, tact and diplomacyo A strong-sense of teamwork and ability to execute venue's programso Excellent verbal and written communication skillso Position requires constant walking, standing, lifting and occasional sittingSalary:
$13.
50 - $20.
40.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Responsibilities:
o Deliver exemplary customer service with friendly & warm interaction to maintain customer loyaltyo Scan barcodes on tickets upon guest entryo Assist guests with ticketing issues and finding seat locationso Directing guests to areas of interesto Gaining knowledge of all venue maps, seating charts and venue policies to appropriately answer questions asked by guests.
o Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.
o Refer unresolved customer grievances to designated departments for further investigationo Assist with their work space trash pick-up at conclusion of evento Other tasks as assigned by the Guest Services Managero Work in an outdoor environment in a variety of weather spring/summer weather conditions
Qualifications:
o High School Diploma or equivalent preferredo Have a Customer Service attitude and creative problem solving skillso Acute sense of judgment, tact and diplomacyo A strong-sense of teamwork and ability to execute venue's programso Excellent verbal and written communication skillso Position requires constant walking, standing, lifting and occasional sittingSalary:
$13.
50 - $20.
40.
Estimated Salary: $20 to $28 per hour based on qualifications.
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